Refund and Return Policy

Here’s a Return & Refund Policy tailored for SheShapez that you can use or adjust to fit your business:

Return & Refund Policy – SheShapez

At SheShapez, customer satisfaction is our priority. If you are not completely happy with your purchase, please review our policy below.

1. Returns

  • You may request a return within [ 30 days] of receiving your order.

  • To be eligible, the item must be unused, in its original packaging, and in the same condition as received.

  • Certain items such as intimate apparel, accessories, or sale items may be non-returnable (this will be stated on the product page).

2. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within [5–10 business days].

  • Shipping fees are non-refundable unless the return is due to our error (e.g., defective or wrong item shipped).

3. Exchanges

  • We currently [accept/do not accept] direct exchanges. If you need a different size or item, please place a new order and return the original product for a refund.

4. Damaged or Defective Items

  • If you receive a damaged or defective product, contact us immediately at [your support email] with your order number and photos of the issue.

  • We will arrange a replacement or refund at no additional cost to you.

5. Non-Returnable Items

The following items cannot be returned or refunded:

  • Gift cards

  • Final sale/clearance items

  • [Any other excluded categories, if applicable]

6. How to Initiate a Return

To start a return, please contact our customer support at [your contact email] with your order details. We will provide instructions and the return shipping address.

7. Late or Missing Refunds

  • If you haven’t received your refund after the stated processing time, please check with your bank or payment provider.

  • If the issue persists, contact us at [your email], and we’ll be happy to assist.

✅ This strikes a balance between customer-friendly and protecting your business.

Would you like me to also create a combined Shipping + Return/Refund Policy page for SheShapez (so everything is in one place for customers)?